Wavepals.com helps you confirming bookings with different service providers (e.g. surf camp), in different destinations around the world. We do not own or run any service providers (e.g. surf camp) ourselves.
The deposit fee is NOT refundable
If you cancel your booking up to 14 days before arrival, Wavepals will issue a voucher (amounting your deposit fee) that can be used for the period of 1 year (from the starting date of the contracted services) for the same destination/service provider (e.g. surf camp).
If cancellation is less than 15 days from arrival date or in the event of a no-show you may not claim your deposit. The reamining balance to be paid to the final service provider (e.g. surf camp) may be claimed in full.
Your contract is with the final service provider (e.g. surf camp) and not with Wavepals.com, meaning:
The service provider (e.g. surf camp) is responsible to provide you with the contracted services. Wavepals.com is not responsible for any losses, damages, changes or other problems occurring before, during or after your stay/service. It works, and so far we have not had a single complain and in the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and the reservation fee you paid.